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BRANDING FAQ

What does "small batch" mean?

We stock a very small and limited inventory of each collection to prevent fashion waste, supporting the slow fashion industry. We focus on quality-based rather than time-based items. We launch a collection with a small batch of each style. Once the sizes of that style are sold out, it’s gone for good! 

What makes MM an ethical brand?

As much as we love a good trend we don’t focus on the “top trends”.. WHY? It simply comes down to staying away from the fast fashion industry. 
We want you to wear our pieces for years, even decades, to come. That’s why we partner with the best, ethical factories and brands around the world, sourcing only the finest materials. 
Our mission is quality vs quantity. 

When does your next swim collection come out?

We drop new collections 2 times a year with mini capsule collections. Sign up for our VIP newsletter to be notified first. 

Where is your jewelry made? 

All of our jewelry is handmade in the United States

SIZING FAQ

What is the best bikini for my body type? 

We do have some styles that fit better on petite/tall. If you cannot find your answer in the description on the product page, please email us at hello@milliemayfield.com with your measurements and the swimstyles that you’re interested in. All emails are responded to within 24 hours. For urgent communication please send us a IG DM.

SHIPPING & RETURNS FAQ

I received a damaged item, what do I do?

It’s very likely that you would receive a damaged item from us as we quality control every order that is shipped. If you do receive a damaged item please email us at hello@milliemayfield.com so we can assist you right away!

I just placed an order. When will my bikini arrive?

Allow 1-2 business days for your order to be processed. 
Standard Shipping - estimated delivery 7-9 business days | Express Shipping - 3-5 business days
If you need faster shipping please contact us before placing your order via email AND IG DM.

My swimsuit doesn't fit, can I exchange it?

Yes, you can exchange your swimsuit for a different size. Please follow our return policy and place a new order. If you place a new order for the same category item (e.g. swimwear for swimwear) we will waive the return shipping costs.

What is your return/ refund policy?

We accept returns for swimwear unworn and undamaged for store credit only. Item(s) must be shipped within 14 days from the date you received your order. See our Returns Policy for information on jewelry and skincare returns.

PRODUCT FAQ

A swimsuit I wanted is sold out. Can I still get it?

We stock a very limited & small batch. Once something is sold out, it’s gone for good. The best way to find out about potential restocks is to sign up to our VIP newsletter.. In special cases, MM may have some photoshoot samples or extra suits laying around — feel free to reach out to hello@milliemayfield.com  we can find that bikini for you!

How do I wash my bikini?

Sure, it's much easier to just toss your suit in the washing machine (we're all guilty of this) but trust us it's worth taking the time to hand wash! This is the key to preserving the integrity of the fabric.  Rinse your bikini/swimsuit in cold water with light detergent or soap. Don’t twist or wring out your bikini. Lay flat to dry. Visit our How To Wash Your Bikini page for a step to step guide.

How to care for my jewelry?

A little love goes a long way! When not wearing your jewelry, be sure to store it in the pouch it came in. This helps prevent scratching and maintain colour. To keep your piece looking its best, gently rub the surface with the polishing cloth included in your order. Remove your jewelry when applying scents, lotions, sprays and when showering.
 
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